Part two: The Green Trucks give me the blues

4 Oct

I suppose I could feel angry, hurt, cheated, or any other number of feelings about what has transpired with the Green Trucks over the past couple of days, but the profound feeling that I have is sadness. I am sad that these people are such profound assholes.

This morning I received a comment on my blog post from someone named Sara at Green Truck. I’m going to re-post it here because it is one of the most astounding things you will ever read, and it confirms for me that the Green Truck people are vermin.

Green Truck comment

Rarely have I come across a piece of writing that reeked this badly. Let’s go through it. She starts by defending the patty. “Our Mother Trucker Vegan Patties have been made in house with locally sourced ingredients since 2007. ” Classic straw man maneuver, since I never questioned whether the patty was vegan. “We do offer our patty on vegan bread, a bed of kale”… let me stop right there. Um, no, you don’t. There was no vegan bread offered to me, nor was I offered the choice to have it on kale. I was not offered ANY choice. It was served to me on an eggy bun. And when I spoke with the two people in the truck, and they called the owner who immediately confirmed there was egg in the bun, the only thing I was offered as a result was a tortilla. But no choices were offered to me beforehand. “This is up to the customer”… um, no, it is not. And then she pathetically hides behind the non-sequitor of some people like their vegan patties on eggy buns with bacon and cheese! Well, good for them and, for the record, vegans DO NOT LIKE THEIR BURGERS ON EGGY BUNS WITH BACON AND CHEESE YOU SHITHEAD. And a burger called vegan that contains these items IS NOT VEGAN.

“Our menu supports vegans and non-vegans alike” — well, your vegan burger doesn’t support vegans because it contains egg, and your beef burger and chicken pesto sandwich kinda tipped me off that your truck supports non-vegans, even though “supports” is a terrible word choice that shows what a terrible writer you are. But I digress.

“Our Mother Trucker patty is 100% vegan” — here’s the straw man again “and it is the customer’s choice as to how they wish to accompany it.” This is the kind of sentence that really let’s the entire world know what lowlifes these people are. It was not the customer’s choice at all. There was no choice offered. The burger is called the Mother Trucker Vegan Burger, and as served it is not vegan. Nor is the customer notified that oh by the way, if you want your vegan burger to be vegan, you have to speak up and tell us that, even though of course how could you know that, since we tell you on our menu board and our website that it’s vegan, it just isn’t. But hey, it’s your choice. But if you don’t know, and thus don’t speak up, your “vegan” burger will be accompanied by animal products that by definition are not vegan.

And then comes the killer comment: “No deception here.” Are you old enough, or well-enough versed in history, to remember Nixon’s “I am not a crook”? Well, here’s the newest iteration: “No deception here.” Are you realizing at this point what kind of scum these people are? It’s truly shocking.

“On days where we have run out of the vegan bun it is served on an artisanal bun which is listed on printed menus on the truck and it is the customer’s choice if they wish to sans the bun and go with the bed of kale to ensure their meal is vegan.” First of all, sans is not a verb. I think she sansed an education. Second of all, why should I have to change anything to make an item called “vegan burger” vegan? And third, the menu board on the truck describes it only as “Mother Trucker Vegan Burger” and doesn’t say anything about the bun, and neither does the printed menu description from the website:

Green Truck menu

Your description doesn’t say a damn thing about the bun. But you call it a BURGER and you DO serve it on a bun and you say it’s a VEGAN BURGER so why would any customer ever think that they had to speak up and tell you they don’t want the bun? More to the point, nobody said to me: “We’re out of vegan buns, is a non-vegan bun okay or do you want it on a bed of kale.” Quite the opposite, THEY DIDN’T SAY A WORD.  As if I’m supposed to know to ask whether the bun on their vegan burger is vegan or not. And do you know why nobody working there said anything about the bun? Because as I said in my previous post, when I asked the woman working in the truck, she said the Mother Trucker Vegan Burger is ALWAYS served on that eggy bun.

It doesn’t matter if she’s only worked on your truck for a year, a month or a week, it tells me all I need to know about your claim that it’s usually served on a vegan bun and that your truck usually carries both vegan and non-vegan buns. This directly contradicts not only what I experienced but also contradicts what YOUR employee told me.

And then you go on to say, “Our apologies if your experience was confusing.” Well, Samuel Johnson was wrong. Patriotism is not the last refuge of the scoundrel. The last refuge of the scoundrel is claiming that the other side is confused. She does it here, and the douchebag who handles the Green Truck in San Diego did it to me last night when he said, “I can understand your confusion.” There is nothing confusing about the situation. You people are worthless and despicable. You are boils on the ass of humanity, wrapped up in a package of alleged greenness. You think you’re clever and can explain away the obvious but what’s obvious is that you don’t realize how transparent you are. I’m not confused at all. It’s pretty simple: you are poop.

She closes with, “We love our local vegan community and proudly provide delicious, organic fare.” I don’t care if the egg in your vegan burger is delicious egg or organic egg because I’M VEGAN AND I DON’T EAT EGG. As for whether you love the vegan community, I can’t speak to that. There’s all kinds of love. There are parents who love their kids yet burn them with cigarettes. Is that the kind of love you are talking about?

Okay everyone, are you ready for the big surprise? Oh wait, there’s something else I want to talk about before the surprise. It’s that fuckface tool down in San Diego. He whined to me like a baby last night that he was separately owned from Green Truck and that I was harming his business. He also didn’t apologize, for my confusion or otherwise. If he really gave a shit about vegans he would have expressed concern about my vegan burger containing egg, but he didn’t even have it in him to pretend he cared about that. But you know what I saw today? It turns out that Mr. I’m In San Diego And The Los Angeles Green Trucks Are Separate Separate Separate has his own Twitter account for the San Diego Green Truck (@GreenTruck_SD) and this morning he tweeted about the Green Truck Los Angeles being back on Wilshire today! And a few days ago he tweeted about the LA Green Truck being in Santa Monica! Now keep in mind, there is also another twitter account for the GreenTruck (@GreenTruck) but I’m talking about a Twitter that specifically describes itself as the San Diego Green Truck twitter yet promotes the appearances of the LA Green Truck in Los Angeles. And the fact that this San Diego account was tweeting this morning about the Green Truck being on Wilshire today after his email to me last night — without ever apologizing or explaining what happened on Wilshire yesterday — tells you plenty about Mr. San Diego Green Truck Fartlips. He’s a giant, giant asshole. And… not long after I received the comment from Green Truck’s Sara, the tweet on the San Diego twitter account promoting today’s Wilshire appearance was deleted! But fear not, because I screen-shot it before it disappeared and here it is:

@greentruck_SD tweet

So I do want to thank Mr. San Diego Green Truck Crybaby because without his tweet this morning I would have never thought to go back to Green Truck today. Which I did after receiving Sara’s comment, so thank you to Sara as well. And that’s the surprise! I went back to the Green Truck, ordered the Mother Trucker Vegan Burger from the same person who sold it to me yesterday, WHO DID NOT ASK IF I WANTED IT ON KALE OR IN A TORTILLA OR ON A NON-VEGAN BUN OR WHETHER I CARED IF IT WAS EVEN REALLY VEGAN OR ANY OTHER QUESTION WHATSOEVER. She just took my name and money, and then a few minutes later I was given a box marked “vegan” that contained my Mother Trucker Vegan Burger. And here it is, with today’s LA Times to show you that I really went back today and experienced the exact same thing despite the comments and remarks from representatives of both the Los Angeles and Green Trucks defending themselves to the hilt. THE SAME THING HAPPENED AGAIN.

Non-vegan vegan burger. Two days in a row. Sad and disgraceful. Shame on them!

Non-vegan vegan burger. Two days in a row. Sad and disgraceful. Shame on them!

Like I said, it makes me sad. Yesterday was bad enough. But after everyone at Green Truck was made well aware of what happened yesterday, they pulled the same thing again. I know. There’s really only one conclusion that can be drawn. They are knowingly selling a non-vegan burger as a vegan burger. The same woman who sold it to me yesterday didn’t say a word to me when I ordered it today, even though I wore a hat and big sunglasses today and used a different name so there was no way she knew it was me. I was wrong when I said in my post yesterday that she was nice. She’s yet another piece of Green Truck Trash. Is this job really so important to her that she would do this? Are the owners so terrible that she thinks they would fire her in a second if she didn’t stick to the party line and keep her mouth shut about the eggy buns? And speaking of these Dogshit Owners, after all that happened yesterday, and after Mr. San Diego Green Truck told me last night that he spoke to them about it, they send that truck out again today with none of their supposed- vegan buns (remember, the woman on the truck said the vegan burger ALWAYS comes on the eggy buns) and with no instructions to the staff to at least warn people that, as served, the vegan burger isn’t vegan at all. I can’t tell you when I’ve encountered such pathetic, despicable people.

But we’ll see what happens. My original tweets about the story yesterday were retweeted to tens of thousands of people today. And my blog post about the incident drove record traffic to my blog. The vegan community in LA is big but it’s not that big that word won’t get around to everyone. Ditto the Green community here. Word is spreading about the kind of people involved with the Green Trucks. The proper authorities in LA are being notified about the risks to those with egg allergens, among other things. And soon everyone will know what kind of green these people really care about.

(Did I mention that the dickwad in San Diego says the buns on his vegan burgers have always been vegan? And that I believe him? He’s a dickwad for other reasons, and not nearly as big a dickwad as the Los Angeles Green Truck dickwads, but a dickwad nonetheless. But don’t worry about his vegan burgers not being vegan. Because he assures me they are. So if you want an actual vegan Green Truck Mother Trucker Vegan Burger, all you have to do is drive to San Diego! Easy Peasy, right?)

This vegan burger isn’t vegan so they can Green Truck themselves

3 Oct

Green Truck
multiple trucks and locations
(310) 204-0477

Green Truck

UPDATE: 

I received an email this evening from David Holtze who claims to be the owner/operator of the Green Truck San Diego, which he says is a “separate business LLC” — this despite a shared website and a shared fax number on that website. He asks that I remove any reference to “San Diego” in my post because it is “causing harm to my business.” It seems to me that what is causing harm to his business is an association with a Green Truck in Los Angeles that is selling non-vegan vegan burgers. My post did not say that this happened in San Diego — it explicitly stated that this happened in Los Angeles.  In fact, my only reference to San Diego was in a general sentence that began “It’s hard to operate a food truck in LA (or San Diego)” and so I will remove the words “San Diego” from that sentence as a courtesy to Mr. Holtze and I will point out that he says he has served only local vegan focaccia buns since the day he has opened. I am happy to hear this since it means there is at least one Green Truck out there whose vegan burgers are actually vegan. So if you live in San Diego, go enjoy a vegan burger from his Green Truck and write him a positive review on Yelp if you like it, since he says he received a negative one tonight.

But obviously Mr. Holtze’s (vegan) beef is not with me but with the Green Truck in Los Angeles that is serving non-vegan vegan burgers. That is what is causing any perceived damage to his business. Does Mr. Holtze not realize that he shares a website with the Green Truck in Los Angeles? Does Mr. Holtze not realize that this website lists his weekly San Diego schedule alongside the weekly Los Angeles schedule? Does Mr. Holtze not realize that there is nothing to alert a visitor to this website that the Green Trucks are separately owned? And so clearly, his concern should not be directed toward this blog, but to the owner of the Green Truck in Los Angeles that is selling non-vegan vegan burgers. It seems that Mr. Holtze wants to have his vegan burger and eat it too, associating himself with Green Truck Los Angeles when it comes to a joint website, yet separating himself from Green Truck Los Angeles when there’s a problem.

Two final things to note in this update: Mr. Holtze’s buns in San Diego don’t even contain honey, and Mr. Holtze needs to stop slanderously using the word “slanderous.” Furthermore, he must immediately apologize to me at the top of the joint Green Truck website for his reckless and actionable comment that my post is causing harm to his business, and he should insist that SEPARATELY OWNED Green Truck Los Angeles apologize to the vegan community right under his apology to me, and then for heaven’s sake he should learn not to shoot the messenger!

My Original Post:

I haven’t posted in a while but this truck drove me to it. This isn’t a typical complaint about a vegan food item not being vegan. This is bigger than that. This is what appears to be an intentional fraud perpetrated on the vegan community. And it gets worse.

Back in May I went to the LA Vegan Beer Fest. It was great. Lots of vegan beer and food. Including the Green Truck. I’d heard about their Mother Trucker Vegan Burger and really wanted to try it. And I did. And it was good.

The Mother Trucker Vegan Burger is something that’s always on the menu at the Green Truck. Along with a number of meat items. But of course at the LAVBF they could only sell vegan items, so instead of their meat sandwiches they had a few different vegan offerings. But I got the Mother Trucker since I’d never had it before. And this is what it looked like:

Mother Trucker Vegan Burger at LA Vegan Beer Fest.

Mother Trucker Vegan Burger at LA Vegan Beer Fest.

It looks good, right? Well, here’s what it looked like when it was served to me today on Wilshire near LACMA:

Mother Trucker Vegan Burger. I mean "Vegan" Burger.

Mother Trucker Vegan Burger. I mean “Vegan” Burger.

If there’s one thing I can spot after 3+ years as a vegan, it’s an eggy bun. That bricohy shine gives it away every time. So I asked the two people working in the truck if the bun contained egg. The woman taking the orders said she thought so and looked at the man making the orders who said yes, he thought it did have egg. And let me say right now that both these people were extremely friendly and seemed like they wanted to do the right thing. So much so that the man making the food immediately volunteered to call the owner and ask. As I stood there, he called, he asked, and he was IMMEDIATELY told that yes, the buns contain egg. After he ended the phone call I politely said, “Okay, well then your vegan burger isn’t vegan.” And they agreed. And the man making the food offered to re-make it in a tortilla as a wrap, so I said okay, and he did, and it was tasty.

So a lot of credit goes to the people working the truck. There was no eye-rolling, they understood the problem, and they tried to rectify it. They didn’t act like they were well aware of the problem from other people asking. But maybe I’m a sucker and they knew they were selling non-vegan vegan burgers. But I’ll give them the benefit of the doubt, because like I said, they only seemed like they wanted to help.

It’s the owner of the Green Truck who’s the piece of shit. Here is a guy who knew immediately that the buns contain egg, who knowingly markets the burger as a vegan burger to the point that the word “vegan” is in the name of the burger, and who was a vendor at LA Vegan Beer Fest, so I KNOW it was made clear to him at that time what were and weren’t permissible ingredients. Oh, and I should mention that when I asked the people working the truck if that’s the bun that the Mother Trucker Vegan Burger is always served on they both said yes.

This is unacceptable.

My first email was to the Los Angeles County Department of Public Health. What if people with an egg allergy are buying this burger because they think it’s vegan, but being served egg? That’s a real problem. My next email was to the Los Angeles County Department of Consumer Affairs. This seems to me to be a situation where we are knowingly being sold something that is not the thing we are told we are being sold. The third email was to the Los Angeles County Agricultural Department’s Weights & Measures Division. They are the ones who regulate consumer overcharges, farmers market fraud, etc.

As I said, it’s one thing for someone to incorrectly market a non-vegan item as vegan. It’s another for someone to knowingly pass off a non-vegan item as vegan. But it’s a whole other thing when someone participates in the LA Vegan Beer Fest, takes advantage of the publicity afforded that event to promote themselves as vegan-friendly and ingratiate themselves with the vegan community, and then turns around and does something like this.

Oh, and did I mention the emails going to the movie studios and production companies around town, since the Green Truck does a lot of their business on a catering basis at those facilities? Whoever might be thinking of hiring them or bringing them back needs to know what is going on and what their employees are being subjected to. Because if the vegan burger isn’t vegan, how do we know if the “organic” ingredients are really organic, or if the “local” ingredients are really local?

This business needs to be fully investigated by the proper authorities. And believe me, it will be now. And every single violation that is noted — such as no conspicuous litter receptacle as required by LAMC 80.73(b)2(D — will be reported. The truck extends into a red zone? It will now be photographed and reported. Oh and guess what, they were just in Santa Monica yesterday selling their non-vegan vegan burger. Were they 35 feet from the nearest truck as required by that permit? That’s another email.

It’s hard to operate a food truck in LA (<<courtesy redaction>>) even when you’re being honest with your customers. I can only imagine how hard it must be to retain your permits if there’s a steady stream of clear violations being properly documented and reported. Hmmm. Maybe it’s impossible?

Field Roast might be the worst vegan food company ever, also known as The Mystery of the Fake Fake Meat Booth

19 May

IMG_7547

The Field Roast booth with the giant Field Roast sign.

2nd UPDATE: The person who ran this booth without Field Roast’s knowledge has responded in the comments under the name “Walter.”

UPDATE: The owner of Field Roast has responded to me with the following comment:

“Hi…this is the doofus owner of Field Roast.  It wasn’t a Field Roast booth and we had no idea that he was going to register as Field Roast.  Walter May has been selling Field Roast for years at World Fest….i’m sorry for the confusion.  We will certainly talk to Walter, we had no idea that he was registering the booth at Field Roast.  We have never met him but wish him well…as he is putting out the vegan food for all.  Peace – David.”

Frankly I find this to now be an even more shocking story. Someone registered this booth as Field Roast, it was listed on the WorldFest website as a Field Roast booth, it had a giant Field Roast sign on the booth, and they were selling stuff as Field Roast (for example: “Our corn dogs”) that weren’t actually Field Roast, and yet the owner of Field Roast wishes the mysterious Walter May well? A little research shows that this booth was also registered as Field Roast last year! Why would WorldFest allow this to happen? Could I have registered a booth as, let’s say, Odwalla, hung a giant Odwalla sign, and then sold a different company’s juices with signs that said “Our famous carrot juice” and this would have been fine with WorldFest? This is something the Attorney General’s office will need to look into, as well as the Department of Recreation and Parks. The vegan community has been scammed. I think I will find a class action lawyer to get involved.

ORIGINAL POST:

I was really excited. I looked at the website for WorldFest, which bills itself as “L.A.’s Largest Veg Festival” featuring a “Vegan Food Court” and I saw that Field Roast was going to be one of the exhibitors. I thought this might be a chance to try some of their foodservice items that aren’t available in stores. I was even hoping they might have the Field Roast burgers, which as far as I knew were only available at Safeco Field, the Mariners’ ballpark in Field Roast’s hometown of Seattle.

In fact, I was so excited about trying these items that I decided it was worth a pretty far drive, a $9 admission fee, and $5 to park. I tweeted @FieldRoast to see if they’d be selling their burgers but of course they didn’t respond since their social media is awful and they rarely respond to questions and comments. But I did see on their twitter that they were also at the National Restaurant Association show in Chicago today. That’s impressive, I thought, that they could handle two events in two different cities in one weekend.

Well, it turns out they can’t, or they didn’t, I’m not sure which. You see, @VeganEvents, which if you’re not following them on Twitter and you live in Southern California what are you waiting for?!, was nice enough to see my tweet and let me know that the Field Roast booth at Worldfest was selling corn dogs. Okay, I decided, they’re there and selling Field Roast items I can’t get in stores, so I’m going.

I drove out, paid to park, paid to get in, found the Field Roast booth with the big Field Roast sign, and waited on a long line to order.

IMG_7559

When I got to the front of the line I was really excited to see a whole bunch of items I’d never seen before. Meatball subs! Corn dogs! And yes, Veggie Burgers! Score! I didn’t know what to get so I was prepared to order a whole bunch of things. “I’ll take a meatball sub,” I said, when it was my turn to order. “And a corn dog! Oh, and a veggie burger, too! And I suppose I should get some fries to go with it all!” Man, was I psyched for a feast.

Then the thought occurred to me: are these the Field Roast veggie burgers from Safeco Field or the Field Roast coconut cutlets foodservice item I’d seen on their website. So I asked that question. “Uh…” the woman replied, they’re these,” at which point she picked up a bag and handed it to me: Gardenburger Flame Grilled veggie burgers, a frozen pack like the kind you’d get at Costco, full of hydrogenated oil and other garbage. The kind of stuff that’s not even allowed to be sold at Whole Foods because of the junk ingredients they contain. And yet here was Field Roast passing them off as their own, to unsuspecting customers who didn’t think to ask what they were buying.

IMG_7571

I was stunned. So of course I didn’t order one. I just got the meatball sub and the corn dog and the fries and paid. And I was overcharged by five dollars by the way, an error I only realized because the price seemed way too high, but I think this was probably just an honest mistake, and they corrected it. Anyway, while I was waiting, the thought occurred to me: Is it possible that these meatballs aren’t a Field Roast item? Now keep in mind, the Field Roast classic meatloaf is my favorite Field Roast item as well as my favorite vegan meatloaf, so I just assumed it was made of something like that. But now I decided to ask. “Excuse me, what are the meatballs in the meatball sub?” The woman was very nice and went and got the bag to show me. “Whole Foods 365 Meatless Meatballs.”

Meatballs

Are they kidding me? Look, I knew Field Roast was not the best-run company, because I’d spoken with the owner at the Natural Products Expo and frankly, I found the guy to be a total doofus, but I had no idea he was capable of something like this. So then I had to know more: “Uh, and that corn dog I ordered, is that Field Roast?” She didn’t know and couldn’t find a bag, so she went behind the tent and asked one of the guys cooking the food. He came out and told me he’d check and then returned to tell me they were Cedar Lake brand corn dogs. Okay, I’ve eaten Cedar Lake products before. You can get them at Viva La Vegan or at some of the Seventh Day Adventist stores, like the one I sometimes go to in Glendale. They’re pretty good actually. But they’re frozen food! And they’re NOT FIELD ROAST! (And note that the sign in the photo of the menu above says they are “our” corn dogs.)

So after asking some more questions it turned out that the only thing Field Roast at the entire Field Roast booth, of the six different items they were selling, was the sausage! How the hell was this a Field Roast booth at all? Which raises the question: Was it? It sure says clearly on the WorldFest website that it was. There sure was a big sign up at the booth saying that it was. And there was even this sign taped to the inside wall of the booth saying clearly that it was, with this name, whoever the hell that might be.

Inside sign

But was someone pulling a fast one on Field Roast? Or did Field Roast, in their endless idiocy, authorize someone to falsely sell other companies’ cheap frozen products as their own gourmet items? Because while I’m not a lawyer, I have to wonder if that counts as criminal fraud. In fact, I am going to write a letter to the California Attorney General’s office, as well as the state of Washington’s Attorney General’s office and the FDA, and submit my evidence and photos, and let them decide if Field Roast was victimizing the vegan community here, or was itself perhaps the victim of a fraud.

And I didn’t even get into the customer service, which was abysmal. Now look, I get it, it was a fair, with long lines, so I’m not going to dwell on it, but even by those standards what was going on at this booth was horrific. I waited half an hour for those french fries, only to watch them finally arrive, be put onto two separate plates, and given to two other customers who supposedly were waiting even longer than I was. And that was it, that was all the french fries that were made. But I, and about five or six other people, were also waiting for fries. Sorry, we were told, the fryer also has to be used for the corn dogs, so we can’t cook too many french fries at once. Really? You can only cook enough for two orders? After I waited 30 minutes for them? Well, how long till more come out? Twenty to thirty minutes, I was told. At which point I asked for my money back and was given it. And by the way, while I was waiting, there were several people waiting for all kinds of food that they hadn’t received, including some people who’d been waiting since before I ordered. And then they announced that they were out of meatballs, prompting people who’d been waiting for their meatball subs to react with anger. Like I said, a complete and utter disaster.

But lame service is one thing. Like I said, it’s a fair. But falsely passing off cheap supermarket items as their own gourmet products is another matter altogether. One for which Field Roast owes the vegan community an explanation. We’re waiting.

Oh Whole Foods, it’s getting worse not better…

7 May
Whole Foods card

Prepared Foods case at the Westwood store in Los Angeles

Good ol’ Whole Foods. Will they ever get their vegan/vegetarian labeling act together? Will they ever hire staffers who understand what both words mean and the difference between them? How on Earth can they sell two Beyond Meat vegan chicken salads, yet label one of them “vegan” but the other one merely “vegetarian” even though the name of the item itself starts with “vegan”?! It’s really mind-boggling, isn’t it? Adding to the mystery, it appears that Whole Foods has decided to start removing the “Beyond Meat” name from the Beyond Meat items they are selling, even though up until recently they not only included the name Beyond Meat in both the name and ingredients list for these products, they even had secondary cards clipped to many of them touting the fact that they were made with Beyond Meat! But as you can see here, one item lists its main ingredient as “Beyond Meat Chicken” but the other just calls it “Chicken-Free Strips” without mentioning the company’s name. Has there been some kind of dispute or falling out? Very odd.

Either way, the labeling error here is part of a larger problem I’ve seen at Whole Foods for the past few years. Many of their prepared food items that, based on their ingredients lists, are obviously vegan, are instead labeled as vegetarian. And of course such carelessness makes you wonder what’s really in any of their products or how many of their other products are mislabeled. And further, it makes me wonder what Whole Foods’ definition of “vegan” is for purposes of labeling these cards. Does “vegan” extend to honey? Bone char in refined sugar? “Natural flavor” that might include animal products? If they’ve published their definition of what makes something “vegan” I can’t find it.

There really needs to be a soul-searching at Whole Foods and some respect paid to the desires and needs of their vegan customers, especially since John Mackey the head honcho there is himself vegan. John, do you follow my blog?

Whole Foods continues to botch its vegan/vegetarian labels

27 Apr

Whole Foods Logo

You might remember that a couple of months ago I wrote about the new labels that Whole Foods started using on their pre-packaged prepared foods. They came out with two symbols — “VN” and “VEG” —  and it wasn’t clear what they meant, an obvious problem considering that the goal of introducing the symbols was clarity.

While looking at the newly labeled products I’d noticed that their Greek Orzo with a “VN” symbol had cheese in it, so it was clear that “VN” couldn’t mean “vegan.” But… it did mean vegan. Because they made a mistake. So not only were the symbols themselves confusing, they were misapplying them, too.

After I tweeted a link to my post, Whole Foods replied and told me they’d look into the problem, and a few weeks later they got back to me and said the orzo was mislabeled and they were correcting it. And one of my favorite followers, @10ftdoll, brought the problem to their attention at the store level. And sure enough, before long, the orzo labels were changed to show the “VEG” symbol not the “VN” one. And “VEG” is short for “VEGETARIAN” because it’s obviously the first three letters of “VEGETARIAN” and apparently it doesn’t matter that it’s also the first three letters of “VEGAN” and apparently that didn’t occur to the geniuses involved in creating these symbols who never thought to go with “VGT” or something else with a letter that’s not in “VEGAN” thus making it obvious what they were talking about. Because why would you want to be obvious when your goal is clarity?

Anyway, at least they corrected their unintentional mistake with the orzo so that only their intentional mistakes remained. In other words, at least the new labels and symbols were now merely useless and not incorrect. Until this week.

IMG_6181

Because this week at my local Whole Foods while looking through their pre-packaged items I noticed more mistakes. Now remember, it’s Whole Foods, so maybe, according to their Alice in Wholefoodsland logic, these mistakes are intentional, but to me and you and everyone but the idiots creating and signing off on these symbols, they’re mistakes nonetheless. Because as you can see from these photos, both the “Red Quinoa Salad” and the “Superfoods Salad” are mislabeled. They both are marked vegetarian (VEG) not vegan (VN) even though a reading of the labels shows them both to be vegan.

Quinoa ingredients

How does this happen? Do the people labeling these foods not understand what their own labels mean? Are they just careless? Even though they already had to correct a mistake with the orzo do they still not pay close attention to their work? And after all, there’s money at stake! If vegans don’t ever pick up these packages to read the ingredients label on the bottom because they see the “VEG” not “VN” symbol on the front, how many packs are being left behind that might otherwise be sold?

Superfoods Salad

Or is it not a mistake at all and did Whole Foods decide to abandon the “VN” symbol altogether and say to hell with vegans and let us fend for ourselves? It’s hard to know. But the more mistakes that occur, the harder it is to trust any of their labels, and don’t they realize this? Don’t they understand that it’s important for vegans to know there’s no dairy or egg in their food and for vegetarians to know there’s no meat? Don’t they understand that if they create brand new symbols for their packages that people will start to rely on these symbols? And don’t they understand that if people see that Whole Foods is constantly using the wrong symbols that people will realize they CAN’T rely on these symbols, and that then Whole Foods will be putting symbols on their packages for nothing, since nobody will trust them or even look at them anymore?

Superfoods ingredients

What’s the point of John Mackey fighting unionization if not to be able to summarily fire the morons who created and maintain this idiotic system? Those staffers need to be stamped “UN” for UNEMPLOYED. Or wait, will Whole Foods think “UN” means UNTOUCHABLE and thus never fire them? Damn, this simplification is complicated! I wish Mr. Mackey would fix it for good. Because after all, he is VN you know.

Natural Products ExpWHOA! (aka: Why I’m now even fatter than this blogpost)

15 Mar

Expo

I did it. I went!

And if you follow me on Instagram (which you can do by clicking my new awesome badge up there to your right, yeah, the blue one, click it) then you know that I saw a ton of new vegan products and ate two tons since I ate at least two of everything I saw.

Last year, when I first got to know Special Needs Eater, she had just returned from a trip to the Expo in her capacity as writer extraordinaire for SuperVegan. And I got to listen to her Wonkavilian description of a wonderland of vegan foods, many never before seen by human eyes!

Back then, I could hardly imagine that a humble vegan blogger (me) who had barely been vegan blogging for three months (me again) would one day roam the halls of a place (more like palace) that I have to tell you makes vegan dreams disappointing by making vegan reality superior.

But that is how far your insufferable servant has come! Because this year I accompanied SNE to the NPE and I’ve got the photos to prove it! So without further ado (to yeu and yeu and yeu) here’s my roundup of Paper Spoon Expo West 2013! I mean, Natural Products Expo West 2013!

DAY ONE!

Okay, here’s what I saw on day one keeping in mind that my day one was day two and my day two was day three. Oday? Great!

When Follow Your Heart says "mini sandwich" they don't kid around! I'm still looking for the sun-dried tomato.

When Follow Your Heart says “mini sandwich” they don’t kid around! I’m still looking for the sun-dried tomato.

The first exciting booth I saw was Follow Your Heart. We all know them, the creators of the most often misspelled product in the world: Vegenaise! And look, they were debuting a new roasted garlic flavor. I tried it, I liked it, I moved on.

Congressman/Mayor/Councilman/Presidential candidate Dennis Vegan Kucinich!!! (Most people are not this happy to see me.)

Congressman/Mayor/Councilman/Presidential candidate Dennis Vegan Kucinich!!! (Most people are not this happy to see me.)

And while moving on, I saw my first vegan celeb of the Expo, Dennis Kucinich, a man who very well might have been the first vegan president of the United States if way more people had voted for him and if you don’t count the first “almost vegan” ex-president of the United States, William Veganson Clinton.

Amy's got ice cream!

Amy’s got ice cream!

The next stop of note was the Amy’s booth. Amy’s keeps growing and they had a big ol’ booth. Now I’m not much for frozen food so I almost walked right past — until I noticed an ice cram cart! That’s right, Amy’s is getting into the ice cream business! I was skeptical, but their mint chocolate chip was good! It arrives in July.

No furkin' way! Pot Pie AND Quiche? Yes, it's true!

No furkin’ way! Pot Pie AND Quiche? Yes, it’s true!

The next stop is a big one so get ready: Tofurky! Well, I’m excited to report that the Tofolks at Tofurky have been Tofurking ’round the Furk to bring you a huge array of new items. They’ve got a Pot Pie and a Quiche, and they’ve also got some Pockets, which I’m disappointed they didn’t call Tofockets. All are due this summer.

Is that some tofu in your pocket or are you just glad to oh never mind.

Is that some tofu in your pocket or are you just glad to oh never mind.

Not only that, they’re going after Field Roast with a gourmet line of sausages! I also stopped by the Field Roast booth but I didn’t take any photos. Why? Because they didn’t have a single new product and not only that, some honcho I talked to wouldn’t even give me a hint of what’s coming down the pipeline. All he would say is, “Have you tried our frankfurters?” Dude, those have been out for like 40 years in vegan time. Get off your hammock and Tofurk!

UPDATE! So even though the honcho wouldn’t tell me about any new products, it turns out he gave a party the night before to debut his new Field Roast burgers! That’s him in the middle in the photo below. Did he really think he could keep his new burgers secret in an era of cellphone cameras and social media? Did he really think it was a good idea to tell some vegan bloggers about them but mislead others? What a gigantic doofus! No wonder I’m seeing less and less of his products at Whole Foods! And by the way, those frankfurters he asked me if I tried? They’re awful, with a nasty aftertaste.

That guy in the middle needs some lessons in how to run a business, not to mention a remedial class in social media. What a buffoon!

That guy in the middle needs some lessons in how to run a business, not to mention a remedial class in social media. What a buffoon!

I wonder if these new Tofurky artisan sausages, which they told me are coming to stores as early as April, will put Field Roast out of business since they’re way better than what Field Roast has been selling.

New Artisan Sausages from Tofurky. I didn't put quotes around the word Artisan but we all know they're there, k? Three flavors: Chick'n & Apple, Andouille Cajun Style, and Spinach Pesto.

New Artisan Sausages from Tofurky. I didn’t put quotes around the word Artisan but we all know they’re there, k? Three flavors: Chick’n & Apple, Andouille Cajun Style, and Spinach Pesto.

I was so overwhelmed by all the Tofurkkovation that I almost walked past a small booth but boy am I glad I didn’t, because this small product I’d never heard of, NutBurgers, was one of the best things I ate at the Expo. Like I said I’m not a big fan of frozen food, but I will definitely buy some of these the first time I see em.  Oh, and I did not post this photo on my Instagram because Special Needs Eater taught me a lesson which is that you can’t tip everything on your Instagram because then no one will check out your blog post. Speaking of which, be sure to check out Special Needs Eater’s very own Expo roundup blog post on SuperVegan.

I think this was a sample size because the box says each patty contains 290 calories and this looks like 288 tops.

I think this was a sample size because the box says each patty contains 290 calories and this looks like 288 tops.

But the Expo isn’t all NutBurgers and roses. Nope, there’s a few disasters too. And the biggest debacle of the Expo was the Lightlife booth. I didn’t even make the word Lightlife clickable because I’m not in the mood to support them at all. And I’m not going to bother wasting time on it here, since they’ve already apologized to me, but if you want to know what happened then you can read the world’s largest Instagram caption to find out.

And Lightlife wasn’t the only debacle. The Blue Diamond almonds booth was another fiasco. They were giving out samples of some new crackers and I asked if they were vegan. The woman said, “Yes, they are.” So I tried some. Then when I got home, I did some more research before including them here, because I always double check to make sure I’m not recommending something that’s not vegan, and it turned out they have butter in them! I mean seriously, it’s the Natural Products Expo and you’ve got people working there who either don’t know what “vegan” means or haven’t been trained about the products they’re promoting? Pathetic!

But back to fun. And one of the fun things about the Expo is seeing the weird products that people come up with. There was a breakfast cereal named Holy Crap. I’m not kidding. You can click that link and you’ll see it really exists. And they asked me to try it. And I would not. Nor would I have tried a breakfast cereal named Raw Sewage. Sorry, just can’t do it. But I did try something called Guacamame, which is guacamole made from mommies! Okay, it’s late, sorry. It’s guacamole from edamame, and their big selling point is that it doesn’t oxidize, which I thought was another word for rust, so I guess avocado rusts? I’m not saying it beats guacamole but guacamame is guacatasty.

My prediction is that the next dance crazy to sweep the country after the Harelm Shuffle will be the Guacamame!

My prediction is that the next dance craze to sweep the country after the Harlem Shuffle will be the Guacamame!

Another fun thing about the Expo is getting to voice your complaints to the top honchos of the companies that drive you crazy with the idiotic ways they handle their products. For example, the Boca sales rep was completely unaware that the chik’n nuggets they had on display have been completely unavailable in Southern California for months. “What makes you think they’re not available?” I was asked. To which I replied, “Because I’ve tried multiple stores of multiple supermarket chains and have had multiple conversations with multiple grocery managers who tell me they’ve been trying to get the product back on their shelves for months.” “Oh. I’ll look into it. Thanks for telling me!”

Next stop was the Earth Balance booth. Earth Balance recently introduced four new vegan products for your supermarket’s snack aisle: cheddar flavor puffs, buttery flavor popcorn, cheddar flavor popcorn, and P.B. Popps, which is some kind of Cracker Jacky peanut butter coated popcorn thing. I found the puffs and the cheddar popcorn at the Whole Foods near me a few weeks ago, and tried them both. I liked the puffs and ate the bag right away. I didn’t love the cheddar popcorn. And I was unable to find the other two anywhere in LA. So I was psyched to get to try them at the Expo.

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The buttery popcorn was only okay. But the P.B. Popps were crazy good! In fact, the only thing that would keep me from eating an entire bag at once is the scary lady on their webpage who’s gonna hit me with her wooden spoon if I overdo it.

I suggest you hop on these popps.

I suggest you hop on these popps.

Oh, and I figured out why the company is called Earth Balance — because it’s a balance of the joy of the Popps and the sadness of this little white bread sandwich they were serving to demonstrate their mayo:

Check out the name of this product. That is some in-the-moment mayo!

Check out the name of this product. That is some in-the-moment mayo!

After Earth Balance we hit the Go Veggie! booth, where I met their Glaswegian food master who claimed to have “a Ph.D in tofu”! Go Veggie!, for! those! not! in! the! know!, used to be called Galaxy. So now they’ve rebranded themselves and created a line of vegan cheeses that they’re marketing to people (vegans) who *never* refer to themselves as veggies. In fact, to tell a vegan to “Go Veggie!” is like telling us to go backwards. It’s even a different sound. Vegetarians get the “juh” sound and we get Hard G. Anyway, despite their misnamed company, the Go Veggie! people are all very nice. And they had the Spork Sisters there serving a delicious strawberry cream cheese mousse that was made with Go Veggie!’s strawberry vegan cream cheese. Hmm, I wonder if that Ph.D got his degree from Veggie U., because then I could understand the rah-rah name Go Veggie! But if that wasn’t the case, then Go Figure!

Sporkberry Mousse

Sporkberry Mousse

And do you know who else was at the Expo? The Justin’s peanut butter people, though I did not see Justin himself. Maybe he was stuck to the roof of the Expo! Hahahahahahaohsorry. I think all vegans know Justin’s. Justin’s sells a dark peanut butter cup that is crazy good. PROVIDED YOU EAT IT REAL FAST. That’s right — one time I bought a whole box of these and after about two weeks the remaining ones went bad. I guess that actually speaks well of the product — it’s not preserved up the wazoo (which was my favorite Edward Albee play) but trust me you don’t want to eat a faded brown decomposing peanut butter cup. I say this as a cautionary tale because Justin’s — which since releasing the dark chocolate peanut butter cup has released about three hundred delicious looking candies THAT ALL CONTAIN MILK — has finally gone back and done something for us vegans, by introducing a big ol’ bag of their DPBCs so we don’t have to keep buying them two at a time. (Or buying a box of two-at-a-times which costs the same as 2 multiplied by however many packs are in the box.) Now I didn’t ask how much of a discount the big bag will provide, but I hope it’s substantial. And I also hope they find another way to market these in March besides Halloween, because the only thing scary about these peanut butter cups is what my LDL is going to be after eating a whole bag.

Happy Halloween! Uhh... it's March.

Happy Halloween! Uhh… it’s March.

So by now you can only imagine how full I was, and the 6 p.m. closing time was approaching so it was probably time to just call it a day and OH MY GOD IT’S THE GARDEIN BOOTH!!! Okay, to be honest, that only goes a little way toward explaining my excitement upon seeing what @SpecialNeedsy called the Gardein of Eden. And it’s kind of interesting because, between you and me, their products aren’t that good. Hey, hold on, wait, hear me out. I love Gardein! It’s just not that good. I love their hamburger sliders. I eat them a lot. Even though they taste highly processed. And kinda don’t sit well. But that doesn’t stop me. Ditto my trips to Veggie Grill which is Gardein that someone else cooks for you! And I think my love for Gardein is rooted in its fast food replacementology. Because there was always something I liked about McDonald’s. And it wasn’t the food. Okay, it’s the food until you get to a certain age, maybe in your mid to late 20’s, when McDonald’s goes from tasty food to pore-extruded greasy film forcefield. But I still kept going back to McDonald’s, despite how ill it would make me feel, because I’d been brainwashed into seeing it as part of my happy childhood. But one of the things that veganism saved me from, besides myself obviously, was the end result of that apparent need to re-experience my perceived happy childhood. With Gardein, I get to re-live the vegan childhood that I never had! Oh wait, time’s up for this session? Let me quickly add that they debuted a crazy amount of new products, and allowed me to taste a few.

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I really liked the new Crispy Chick’n Sliders. Of course the ones in the box won’t come with lettuce, tomato and sauce like these ones did, and I doubt they’ll be crispy when I microwave them which is the way all sliders are meant to be slid, but even taking all that into conslideration, they were really good!

IMG_3691

I also tried the new Sizzling Szechuan Beefless Strips — which weren’t so much sizzling as sitting in a cold plastic sample cup — but they still tasted like they could be tasty.

And they also have a Teriyaki Beefless Jerky they’re coming out with, but since jerky might be the single most disgusting food product I can think of — and doubly-disgusting if you buy it at a 7-Eleven — I see no need for a vegan version. But if you like it, this is what the package looks like:

It's beefless AND meat-free!

It’s beefless AND meat-free!

Okay, seriously, Gardein introduced so many new items that it was getting silly already:

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I could keep posting photos of new Gardein products but instead I’m going to just give you a photo of all of it, courtesy of SuperVegan/SpecialNeedsEater who was smart enough to take a shot of the whole shebang:

Gardein of Eatin' -- as captioned and photographed by SuperVegan/SpecialNeedsEater

Gardein of Eatin’ — as captioned and photographed by SuperVegan/SpecialNeedsEater

And even though we were full from the Gardein booth, we forged on, and managed to make one more stop before wrapping up DAY ONE. Last but not least, the nice folks at Vege USA have two new vegan items from their Vegetarian Plus line headed your way. And I tried ‘em both and liked ‘em both.

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DAY TWO!

Day two was, for all intents and purposes, Ice Cream Day! First up was DF Mavens, from New York. Now before I tell you how good this was, I want to tell you there’s someone running around online trying to start a controversy about it. Apparently, their first run of containers listed honey as an ingredient, even though the company says there was never honey in the product. But instead of trashing the mislabelled containers and eating the cost of a reprint, they did something stupid and used these containers. Not a great way to make a first impression. However, they say the problem is behind them and swear there never was honey in there. I have no way of knowing if the person devoting a lot of time to kvetching about this online is a competitor or just someone with too much time on their hands, but I do have a way of knowing if their ice cream is good or not, because I put some into my body, and it was good indeed.

DF Mavens New Orleans Sweet Praline Vegan Ice Cream

DF Mavens New Orleans Sweet Praline Vegan Ice Cream

Next up was Maggie’s Conscious Vegan Cuisine. Maggie is from North Carolina but has more attitude than entire boroughs of New York. She seemed skeptical about giving me a taste of her food. But I skepticaled her right back and she caved. Maggie had three flavors she was sampling and one of them was really good. Her website calls it “Lentils with Curry & Lime” but I know she worked the word “Thai” into her description when she was telling me about it. Either way, it was good. And Maggie is quick to tell you it comes in microwavable BPA-free jars. One thing Maggie wasn’t quick to tell me was that she’s also got a Vegetable Korma flavor which she wasn’t sampling. Well that sucks because I used to love Vegetable Korma pre-vegan and haven’t found a single one since. Also, I’ll give Maggie the benefit of the doubt that she really means “conscious” not “conscientious” since I did kind of feel the lentils were looking at me (though not with as much attitude as Maggie).

Maggie's Conscious Vegan Cuisine. I heard that later in the afternoon, some of the cuisine hit its head and was rendered unconscious but I can not confirm that report.

Maggie’s Conscious Vegan Cuisine. I heard that later in the afternoon, some of the cuisine hit its head and was rendered unconscious, but I can not confirm that report.

The next stop  was hard to believe, even though SpecialNeedsEater had tried to prepare me for it: The Daiya Booth! Daiya’s space at the Expo was Mothership-sized, with what seemed like hundreds of nattily attired minions scurrying to and fro dishing out samples of brand new sliced cheeses, cream cheeses, and, are you ready, pizzas! While I stood stunned like a Daiya in the headlights, SpecialNeedsy was alert enough to snap a photo of the entire Daiya Displaiya:

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Behold the Daiya Displaiya, photo courtesy of specialneedseater.com

Being your humble vegan servant, I tried to sample as many of the new Daiyaties as I could. I had some Chive & Onion Cream Cheese Style Spread on a bagel, which was good, some Margherita Pizza, some Daiya Cheeze Lover’s Pizza, and some Mushroom & Roasted Garlic Pizza, all of which were good especially the mushroom and garlic one which was great. However, I am sorry to say that I cannot be so positive about the new Swiss cheese singles, nor the Provolone. These tasted nothing like Swiss or Provolone, and I mean not even a tiny amount. They were both pretty flavorless, with a chalky, powdery texture. No wonder they were serving them only in sandwiches, with bread and lettuce to hide the nastiness (though when I asked for a piece of each of them plain, they obliged me). I really have no idea why Daiya decided to release these when they’re clearly not good enough yet but oh well, at least the pizzas are killer. The pizzas, by the way, are coming in August, while the cream cheeses and new Swiss, Provolone, and Cheddar slices all arrive in April.

Coming in August

Coming in August

Coming in April

Coming in April

Coming in April

Coming in April

I know what you’re thinking: What happened to Ice Cream Day?!  Well settle down, because my next stop was Mr. Dewie’s! Mr Dewie’s is an almond milk ice cream from Oakland that is dewielicious. I think their mint chip was my favorite ice cream of the entire Expo and that’s saying something because there was lots and lots of ice cream. And let me just say that not only was the ice cream good, but Mr. Dewie’s proprietors, Ari and Andrew Cohen, might have been the nicest, most personable exhibitors at the Expo, right up there in a tie with the Chicago Vegan Foods folks. Plus, I discovered the top secret reason why the product is called Mr. Dewie’s. I’m not allowed to divulge my source, so let’s just say a little twitter birdie told me.

Ari Cohen, who with his brother Andrew just might one day be more famous than the Coen No H Brothers.

Ari Cohen, who with his brother Andrew just might one day be more famous than the Coen No H Brothers.

Next stop was the Beyond Meat booth. For those who might not know, Beyond Meat was one of the big stories of Vegan Year 2012. In fact, I think it’s the most hyped vegan product of all time. And unfortunately, it rarely lives up to the hype. From what I’ve learned, it’s very hard to prepare, although in skillful hands it can be great, and I’ve had a few preparations that were truly delicious. But most of the time, and especially when found in the prepared foods section of Whole Foods stores, it’s terrible. Sometimes it’s mushy, sometimes it’s hard. And if you read my blog regularly, you know I’ve often criticized Beyond Meat for their numerous shortcomings. Well, Beyond Meat had a giant booth at the Expo. And they were giving out lots of samples. But unfortunately, what I ate at their booth wasn’t good! It’s truly baffling, I have to tell you. One of the preparations they were offering at the Expo was some type of southwestern style concoction with corn and hot sauce. Did anyone really try this and think it was good? And while Beyond Meat has been exclusively known for their fake chicken so far, at the Expo they debuted their new fake ground beef crumbles in a chili they were serving, and sadly the chili just wasn’t good. Here’s my suggestion to the Beyond Meat people: hire a competent, perhaps well-known vegan chef to showcase your product, not the talentless dolt who you’ve currently got under contract.

Yuck. Seriously, did anyone enjoy this strange corn and hot sauce mixture?

Yuck. Seriously, did anyone enjoy this strange corn and hot sauce mixture?

Chili made with Beyond Meat's new fake ground beef crumbles. This did not taste good at all.

Chili made with Beyond Meat’s new fake ground beef crumbles. This did not taste good at all.

But one thing I will say about Beyond Meat is that the people who work on their management team could not have been friendlier. And it turns out they were familiar with my work, had read all the unflattering things I’ve written about their work-in-progress product, and were still pleasant as could be. They explained to me why things have gone so wrong for them, and their explanation went something like this: They never intended to debut their product via the Whole Foods prepared foods counters nationwide, but what happened was that after Mark Bittman of the New York Times wrote about Beyond Meat while it was still in its developmental stage, a frenzy broke out, and they felt the need to rush the product onto the market to capitalize on all the excitement. They claimed that their intention all along has been for the vast majority of their sales to come from the packaged Beyond Meat strips that were only just announced TODAY and still will not be on your grocer’s shelves until next month at the earliest. They say they anticipate that the prepared foods will only be a small slice of their business.

Okay, but someone at the company, whether pushed by their investors or not, still made the decision to rush the product onto the market via the Whole Foods prepared foods departments. And that is where the real problem occurs, because as they explained to me, in that context, they are merely an ingredient. And the Whole Foods employees who use their product to make the prepared foods often misuse the product. For example, I was told that when the product is frozen, it needs to be thawed to room temperature, but that some of the Whole Foods staffers try to speed up the thawing by placing the Beyond Meat in the oven to defrost it, which badly damages the product. This was offered by way of explanation as to why the product is often mushy and sometimes rock hard.

Kim Fernandez, vice president of retail sales, and Mary Adams, vice president of marketing at Beyond Meat. These people could not have been friendlier or more professional to someone as insufferable as yours truly, and Beyond Meat is lucky to have them!

Kim Fernandez, vice president of retail sales, and Mary Adams, vice president of marketing at Beyond Meat. These people could not have been friendlier or more professional to someone as insufferable as yours truly, and Beyond Meat is lucky to have them!

Furthermore, I was told that the Beyond Meat “merchandisers” assigned to Whole Foods have very little say in how Beyond Meat is used, prepared, displayed and sold. Some Whole Foods stores allow these merchandisers to give advice to their staff, but some do not. This would go some of the way toward explaining why still, nearly a year later, I often see what is clearly Beyond Meat displayed in Whole Foods prepared foods cases with ingredient cards that falsely claim the product you’re buying is made with Gardein and not Beyond Meat, even though these items haven’t been made with Gardein for months.

But clearly much if not all of the blame for the fiasco that has been Beyond Meat falls on the company itself. It’s obvious that despite the rush of publicity they received, they should not have rushed the product to market, especially now that I have learned that their intention all along has been for the vast majority of their sales to come from the retail packs, which as I said, ARE STILL NOT AVAILABLE. Instead, they debuted their product to the public in a way that they had very little control over, and as a result, when the retail packages finally reach consumers, they will be trying to get people to buy a product that has been badly damaged and which the vast majority of vegan, vegetarian, and health-oriented consumers have already had a bad experience with.

And the fact that their product was displayed in untasty preparations at their own trade show exhibit really makes you wonder how much of the blame lies elsewhere, or if they’re simply in denial about the incompetence that surely must exist at the top levels of this company.

And as I always do, let me just say again that I have seen the product be exceptional, and that chefs have told me that in the right hands no other meat substitute can compare. And as always, I wish them well, because of course I want nothing more than to have Beyond Meat be a delicious alternative to meat that will lead millions of people around the world to swap it out for the millions of pounds of chicken they now consume. But they’re probably not going to get there without wholesale changes in the upper echelon of the company.

This is what the Beyond Meat retail packs will look like when they finally reach stores some day.

This is what the Beyond Meat retail packs will look like when they finally reach stores some day.

One final thought about Beyond Meat: When the retail packs are finally available, it should be sold at Bed, Bath and Beyond, doncha think? Okay, let’s move beyond Beyond Meat because there’s still a lot more to cover. The next stop was Upton’s Naturals, where I spoke with the super-friendly Nicole Sopko, a vice president, who was giving out little pieces of sandwich made with their new bacon seitan. But what I really wanted to find out about was their vegan pastrami. I never got to try it before Phoney Baloney’s closed its storefront location in Irvine, and so I wanted to find out if any restaurants were currently serving it in the Los Angeles area, since it’s a food-service-only product. Nicole told me that I might be able to find it at Locali and was trying to think if there was any other place I could find it when her boyfriend, Dan Staackmann, the owner of Upton’s came back to the booth. Perfect, I thought, the owner will know for sure! But as friendly as Nicole was, Dan was unfriendly! Dude, what’s your problem? I’m a fan of your food, I want to buy more of it, I want to publicize it to my followers, and this is how you act? Well, these two are clearly in love, so I guess it’s yet another case of opposites attract. UPDATE: Dan e-mailed me after reading this post to apologize and explain that it had been a long, stressful week for him. I thought it was big of him to reach out like that and so perhaps I misjudged him and the situation.

It was hard to taste the seitan the way it was presented. I mostly tasted bread and lettuce, and I should have removed the seitan from the sandwich to try it on its own.

It was hard to taste the seitan the way it was presented. I mostly tasted bread and lettuce, and I should have removed the seitan from the sandwich to try it on its own.

One thing about the Expo is that the time zooms on by, kind of like the opposite of writing a blog post about the Expo. So before long we realized that we only had an hour or so left! Luckily, we made it to the Chicago Vegan Foods booth, because as I said earlier, these were some of the nicest people at the show, and they were giving out all kinds of samples. Chicago Vegan Foods, for a company that basically sells three products, has to be one of the more diverse companies out there. What they’ve got is Teese, their tasty fake cheese, then Dandies, their tasty vegan marshmallows, and now, some darn tasty vegan soft serve ice cream!

Nachos made with Teese. These were decidedly ballpark style, with no guac, beans or salsa, but they were tasty nonetheless. And who can resist hot Teese from a pump?!

Nachos made with Teese. These were decidedly ballpark-style, with no guac, beans or salsa, but they were tasty nonetheless. And who can resist hot Teese from a pump?!

I was particularly excited about the Dandies because I’ve heard so much about them but had never tried them before. And they were really, really good. More than just the taste, the Dandies also recreated that telltale powdery texture and mouthfeel of a truly legit marshmallow. In fact, I don’t think I’ve ever had a better marshmallow, vegan or non-vegan. And I’ve heard they even melt like a real marshmallow. In fact, the only thing they don’t contain is torture. I also learned the history of Dandies: There was the original size, then they came out with a larger size, and coming soon, a retail pack of mini-marshmallows, which up until now have only been available as a food service item.

I think Dandies are probably the best marshmallows I have ever had. In fact, they are simply... darn, I wish I could come up with an adjective!

I think Dandies are probably the best marshmallows I have ever had. In fact, they are simply… darn, I wish I could come up with an adjective!

But perhaps the most interesting thing I learned at the Chicago Vegan Foods booth is that Veggie Grill is trying out their soft serve at its new Laguna Niguel location. And, I hear, if things go well there the soft serve might become available at all Veggie Grill locations! I sure hope so, because the chocolate that I sampled was really good!

Coming soon to a Veggie Grill near you?

Coming soon to a Veggie Grill near you?

Like I said, time was running out so we quickly moved on and found the Hodo Soy booth. This, proclaimed @SpecialNeedsy, is the best tofu in the world! Wow, that’s quite a statement. So I did some sampling and you know what? It was pretty dang good! If Hodo Soy sounds familiar, maybe it’s because it’s the Oakland-based company that is providing the tofu for Chipotle‘s new sofritas burritos, which are currently being tested at seven Chipotle locations in San Francisco. And the owner of Hodo Soy told us that if things go well, the sofritas should be available in Los Angeles this summer!

I need this in a store near me!

I need this in a store near me!

One of the booths I was excited to see was The Real Deal chips people. I recently went looking for the new Lay’s Potato Chips sriracha flavor only to learn that they were made with cheese. Boooo! But someone left a comment on my Instagram letting me know that The Real Deal makes sriracha chips that are good. And then, lo and behold, there they were at the Expo! But then, no and behold, they were out of samples of the sriracha chips. However, even so and behold, the woman was nice enough to give me a full-size retail bag straight off their display since the Expo was drawing to a close anyway. And I am happy to report, these little scoop shaped chips are really tasty. They’re also gluten-free, and if you’re a gluten-free vegan, be sure to check out SuperVegan’s excellent roundup on all the GF goodies (gfoodies?) at the show.

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One of things I almost forgot to mention was that while grazing at the Chicago Vegan Foods both, I ran into Jackie of Vegan Yack Attack fame, who is one of the nicest vegan humans I have met. We chatted for a bit and she told me I should try the WayFare ice cream from Montana. Well, if I wasn’t going to miss any ice cream at the Expo, I certainly wasn’t going to miss any recommended ice cream, so off we went.

And on the way to Montana we passed another vegan ice cream that I’d heard about, NadaMoo. Unfortunately, the the women manning their booth were NadaFriendly. Even though there was still a good half hour to go in the Expo, they were already packing up and refused to give us a sample. Luckily, one of the men womaning the booth took pity on us and gave us some ice cream. And I am sorry to report that this was just not good. In fact, it was the worst ice cream of the Expo.

I will Nada be buying this.

I will Nada be buying this.

So despite eating bad ice cream, a hardship which brings to mind Lewis and Clark, like those determined explorers we persevered and headed for Montana. And finally, there it was, four unrelated companies sharing a giant Made in Montana booth. And you know what? Vegan Yack Attack was right, the WayFare ice cream turned out to be WayGood. And here’s the most interesting part: it’s oat-based! And oats in your ice cream beats horse in your burger any day.

Oh, it's just some delicious oat-based Vermont maple ice cream from Montana.

Oh, it’s just some delicious oat-based Vermont maple ice cream from Montana.

By now the Expo really was just about over. And we had almost seen it all. As we raced to finish up, and turned the corner for the last row of booths, we stumbled across a vendor who turned out to be one of my favorites of the entire show, The Elegant Vegan. Not only did The Elegant Vegan have some delicious brownies for us to try, but they gave us samples of their extraordinary pickled items. Ever had pickled kale before? Me neither, and it was GOOD!

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And that was it, the last booth of the Expo. As proud as I was of myself after Day One for not being so stuffed that I couldn’t eat on Day Two, I was proud after Day Two that while my stomach was stuffed, my brain still had enough space left to think about one more thing: Girl Scout Cookies! You see, the Girl Scout cookies sold in L.A. County are not vegan, because they come from Little Brownie Bakers, which puts milk in all their cookies, BOO! However, the Girl Scouts of Orange County get their cookies from the other bakery that makes cookies for the Girl Scouts, ABC Bakers. And a mere four blocks from the convention center, outside a supermarket in a non-descript shopping center, we made one final score.

Vegan I tells ya, VEGAN!!!

Vegan I tells ya, VEGAN!!!

THE END. (Until about an hour after I got home, when I ate some of the cookies.)

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